Warranty Policy

Warranty Policy

Effective Date: May 5, 2026 Store: frshnious.shop Business Address: 218 10th Ave # 244, Eau Claire, WI 54703, United States

1. Warranty Coverage

We stand behind the quality of our products. All products purchased from frshnious.shop come with a 30-day limited warranty from the date of delivery against manufacturing defects and workmanship issues.

2. What Is Covered

Our warranty covers:

  • ✅ Manufacturing defects
  • ✅ Material defects
  • ✅ Workmanship issues
  • ✅ Products that arrive damaged or broken

3. What Is NOT Covered

Our warranty does not cover:

  • ❌ Normal wear and tear
  • ❌ Damage caused by misuse or negligence
  • ❌ Accidental damage (drops, spills, etc.)
  • ❌ Damage caused by improper use or storage
  • ❌ Products modified or altered by the customer
  • ❌ Cosmetic damage that does not affect functionality
  • ❌ Items purchased from unauthorized sellers

4. How to Make a Warranty Claim

To submit a warranty claim, please follow these steps:

  1. Contact us at frshnious.shop within the warranty period
  2. Provide your order number and proof of purchase
  3. Describe the defect clearly and attach photos if possible
  4. We will review your claim within 3–5 business days
  5. If approved, we will arrange a replacement or refund

5. Warranty Resolution Options

Depending on the nature of the defect, we will offer one of the following resolutions:

  • 🔄 Replacement of the defective product
  • 💰 Full or partial refund to your original payment method
  • 🎁 Store credit for future purchases

6. Shipping for Warranty Claims

If a product needs to be returned for a warranty claim:

  • We will provide a prepaid return shipping label for approved claims
  • Replacement products will be shipped at no additional cost to you

7. Limitation of Warranty

This warranty is limited to the original purchaser and is non-transferable. Our liability under this warranty is limited to the purchase price of the defective product. We are not liable for any incidental or consequential damages.

8. Governing Law

This Warranty Policy shall be governed by the laws of the State of Wisconsin, United States.

9. Contact Us

For warranty claims or questions, please contact us: 📍 218 10th Ave # 244, Eau Claire, WI 54703, United States 🌐 frshnious.shop