Refund policy
Refund & Return Policy
Store: frshnious.shop Address: 218 10th Ave # 244, Eau Claire, WI 54703, United States
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
To initiate a return, please contact us at our store address or through our website. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds
If your return is approved, a refund will be processed to your original method of payment within 5–10 business days. Please note that shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us and we will guide you through the process.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software or digital products
- Items marked as final sale
Shipping Returns
You will be responsible for paying your own shipping costs for returning your item. We recommend using a trackable shipping service.
Contact Us
For any questions regarding your return or refund, please reach out to us at: 📍 218 10th Ave # 244, Eau Claire, WI 54703, United States 🌐 frshnious.shop