Shipping policy
Shipping Policy
Effective Date: May 5, 2026 Store: frshnious.shop Business Address: 218 10th Ave # 244, Eau Claire, WI 54703, United States
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days.
2. Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 Business Days | Calculated at checkout |
| Expedited Shipping | 2–3 Business Days | Calculated at checkout |
| Overnight Shipping | 1 Business Day | Calculated at checkout |
Shipping rates are calculated based on your location and order weight at checkout.
3. Domestic Shipping (United States)
We ship to all 50 states within the United States. Orders are shipped from our location in Eau Claire, WI 54703.
4. International Shipping
At this time, we may offer international shipping to select countries. International shipping rates and delivery times vary by destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress.
6. Lost or Damaged Packages
We are not responsible for packages lost or damaged during transit. If your package is lost or arrives damaged, please contact the shipping carrier directly with your tracking number. However, if you need further assistance, feel free to reach out to us and we will do our best to help.
7. Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you realize you've entered the wrong address, contact us immediately at frshnious.shop.
8. Delivery Delays
We are not responsible for shipping delays caused by:
- Weather conditions
- Carrier delays
- Customs clearance (for international orders)
- Public holidays
9. Free Shipping
We may offer free shipping promotions from time to time. Check our website for current offers and minimum order requirements.
10. Contact Us
For any shipping-related questions, please contact us: 📍 218 10th Ave # 244, Eau Claire, WI 54703, United States 🌐 frshnious.shop